FAQ
1. What makes AVI Siwa Beauty products unique?
AVI Siwa Beauty products are crafted with premium, natural ingredients, including sea-derived botanicals, and are 100% vegan and cruelty-free. Our formulas focus on enhancing your natural beauty with effective, clean, and luxurious skincare and makeup solutions—without harsh chemicals.
2. Are AVI Siwa Beauty products safe for all skin types?
Yes! Our products are formulated to be gentle and effective for all skin types, including sensitive skin. We focus on non-toxic, paraben-free ingredients to promote healthy, glowing skin.
3. Do you test your products on animals?
No, we are proudly cruelty-free. None of our products or ingredients are tested on animals.
4. Are your products vegan?
Yes! The majority of AVI Siwa Beauty products are vegan, with the exception of some products which require certain ingredients (i.e. beeswax)
All of AVI Siwa Beauty products are also:
- Gluten-free
- Sulphate-free
See the full breakdown of Blanka's product ingredients by clicking the product link. It is under Description and Application.
5. What ingredients are used in your skincare products?
Our products are packed with natural ingredients like hyaluronic acid, niacinamide, glycolic acid, collagen, essential oils, and sea botanicals. Each product has specific ingredients that address hydration, brightening, anti-aging, and skin rejuvenation.
6. How do I choose the right product for my skin?
Check our product descriptions to find recommendations tailored to your skincare needs. If you're unsure, reach out to us at hello@avisiwabeauty.com, and we’ll be happy to help!
7. Can I use AVI Siwa Beauty products while pregnant or breastfeeding?
Our products are made with gentle, safe ingredients; however, we recommend consulting with your healthcare provider before introducing new skincare products during pregnancy or breastfeeding.
8. How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary depending on your location, but you can expect delivery within 5-10 business days. You will receive a tracking number once your order ships.
9. Do you offer international shipping?
Yes! We ship worldwide. International shipping costs and delivery times will vary based on the destination.
10. What is your return and exchange policy?
If you're not completely satisfied with your purchase, we offer a 30-day return policy. Products must be unused, in their original packaging, and accompanied by proof of purchase. For more details, please visit our Shipping & Returns page.
11. How do I track my order?
You will receive an email with your tracking number once your order has been shipped. You can use the link provided to follow your package in real-time.
12. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter to receive 10% off your first order, along with updates on exclusive promotions and product launches.
13. How can I contact customer service?
We’re here to help! Reach out to us at hello@avisiwabeauty.com, and we’ll get back to you as soon as possible.
14. Do you offer gift cards?
Yes! You can purchase digital gift cards directly from our website, perfect for treating your loved ones to their favorite AVI Siwa Beauty products.
15. Can I cancel or modify my order after placing it?
If you need to make changes or cancel your order, please contact us within 24 hours of placing it, and we’ll do our best to accommodate your request.
16. Are your products eco-friendly?
We’re committed to sustainability, and our packaging is designed with eco-conscious materials wherever possible. We’re constantly exploring ways to improve our environmental footprint.
17. Do you offer skincare and makeup advice?
Yes! Stay tuned for our newsletters and read our blog for beauty tips and tricks from Avi Siwa herself.
We’re thrilled to have you on this journey with us. If you have any other questions, feel free to reach out. We can’t wait for you to experience AVI Siwa Beauty—where every day is an opportunity to glow!